Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

Create an account or profile
Contact us for support
Subscribe to our newsletter
Participate in surveys or promotions

Automatically Collected Information

We automatically collect certain information when you use our website and game:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, actions taken)
Game progress and achievements
Technical data for performance optimization

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential cookies for website functionality
Analytics cookies to understand usage patterns
Preference cookies to remember your settings
Marketing cookies for relevant advertisements

2. How We Use Your Information

We use collected information for the following purposes:

Provide and maintain our game services
Process transactions and manage accounts
Send important updates and notifications
Improve game performance and user experience
Analyze usage patterns and trends
Prevent fraud and ensure security
Comply with legal obligations
Send marketing communications (with consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

Service Providers

We work with third-party companies that provide services on our behalf:

Cloud hosting and data storage
Analytics and performance monitoring
Customer support services
Email delivery and communication

Legal Requirements

We may disclose information when required by law or to:

Comply with legal processes and court orders
Protect our rights and property
Ensure user safety and prevent harm
Investigate potential violations of our terms

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication systems
Employee training on data protection
Incident response and breach notification procedures

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy:

Account information: Until account deletion or 3 years of inactivity
Game progress data: Until account deletion
Support communications: 2 years after resolution
Analytics data: Aggregated and anonymized after 26 months
Legal compliance data: As required by applicable laws

6. Your Rights and Choices

You have several rights regarding your personal information:

Access and Portability

Request access to your personal data
Receive a copy of your data in a portable format
Transfer your data to another service

Correction and Updates

Update your account information
Correct inaccurate personal data
Complete incomplete information

Deletion and Restriction

Request deletion of your personal data
Restrict processing of your information
Object to certain uses of your data

Marketing Communications

Unsubscribe from marketing emails
Opt out of promotional communications
Manage notification preferences

7. Children's Privacy

We are committed to protecting children's privacy and comply with COPPA regulations:

We do not knowingly collect personal information from children under 13
Parental consent is required for children under 13
Parents can review, delete, or refuse further collection of their child's information
We provide additional safety features for younger users
Content is moderated to ensure age-appropriate interactions

If we discover we have collected information from a child under 13 without proper consent, we will delete that information immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

Adequacy decisions by relevant authorities
Standard contractual clauses
Binding corporate rules
Certified frameworks and programs

9. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with external services. This privacy policy does not apply to third-party sites. We encourage you to read their privacy policies.

10. Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will:

Notify you of material changes via email or website notice
Update the "Last updated" date at the top of this policy
Provide advance notice for significant changes
Obtain consent where required by law

11. Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Postal Address

IMAGINEER INVESTMENTS CAPITAL LLC
Privacy Department
2851 Riverside Boulevard
Sacramento, CA 95818
United States

12. State-Specific Rights

California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to delete personal information
Right to opt out of the sale of personal information
Right to non-discrimination for exercising privacy rights
Right to correct inaccurate personal information
Right to limit use of sensitive personal information

Other State Laws

We comply with applicable state privacy laws and provide similar rights to all users regardless of location.

13. Effective Date and Jurisdiction

This privacy policy is effective as of January 1, 2025, and is governed by the laws of the United States. Any disputes arising from this policy will be resolved in accordance with US federal and state laws.

For users outside the United States, we provide privacy protections consistent with applicable international laws and standards.